Message from Steve Chaplim CEO of Celeris
In preparation for public beta, here is a FAQ that should answer most questions:
Public Beta FAQ:
What does “public beta” mean?
That can vary depending on the company doing it and the product. For Celeris and many other online games that do a public beta it means that the product is pretty solid and has had a lot of testing, but some issues could show up with a larger online audience. Online products are very difficult to test and VP4 Online has a tremendous number of features to test. It has been in test for over a year, (thanks all the testers!). Public beta allows us to increase the test load and rectify any remaining issues.
Can't you load test some other way?
Yes we can and we have. Both the VP4 website and the VP4 game servers have had automated load testing. But it is not the same as play from actual users.
Are there bugs left?
Yes, there are still bugs left though not any we know of that we consider major problems that will impact play. Software this complex always has some issues that could be considered bugs, many are either very trivial or features we would like to add. We will fix anything serious that comes up and work off any trivial issues over time.
Then how is a public beta different from a release/launch?
The main difference is that there are more updates, and service outage could occur more frequently. We are going to try to do any updates in a graceful manner which mean scheduled maintenance, but during public beta, unscheduled maintenance is a possibility.
What exactly happens during an update?
There are four basic kinds of updates we do, website, game server, game, and assets. Website updates may or may not require service interruption, if they do it is short. Game server update require restarting the game servers which means all VP4 games (you guys the players) are disconnected and must reconnect. This is typically a very short time, less than 1 minute. Game updates also require a server restart, with the server immediately returning < 30 seconds. Upon re-logging in the new game files are installed and the game automatically restarts. Art updates typically do not require any service interruption and if they do it is very short, like the VP4 game update. It is possible that issues with the update could cause longer service down time.
What happens if there is a service interruption during play?
This depends on your play mode. In challenge rooms nothing is saved as that is just one game king of the hill matches. In a match room the game is saved locally on your system and after re-login you recreate the room, get all the players into it and then you can load your match and continue. For events (tournaments, ladders), VP4 Online automatically saves the game on the server, so all you have to do is re-enter your event match room.
Is the public beta going to include the V$ currency where I buy cues and pay entry fees for tournaments?
Yes, the VP4 Online website and game servers will be running in full production mode. Nothing feature wise will be different than the official launch.
Should I participate in the public beta?
If you wish to join, please do so. We are not restricting who can participate and we need to get several hundred players online to do load testing.
Why would I not want to participate in public beta?
If you are the type of person who is bothered by any irregularities that may occur, like to complain a lot, or will have some sort of tantrum if whatever issue you have is not addressed by admin or engineers right away, I recommend you wait till official launch. We are going to work hard to correct any issues that come up but some things may take time.
What should I do if there is a bug or issue that I find?
Use the website messaging system (Messages on the nav bar) to message “VP4 Support”. Do not email firstname.lastname@example.org as at least for now all support mail will use the internal messaging system.
Can I find any more information at this time?
Yes, you can go here:
This includes information about the site, Terms & Conditions, and Privacy.
This should be straight forward enough and is actually simpler than Teamspeak 2 if youve ever used it.
Remember to copy and paste this Server ip number
Soon as you've done that it should allow you to connect to the server.If you need help with set up just ask in the Gamespy Lobby
This server is provided by ez gamespy.
Theres a conflict at the monent with gamespy arcade.If you find you cannot join the VP3 lobby,you need to reinstall the services folder of gamespy arcade back into the gamespy arcade folder
DOWNNLOAD IT HERE http://www.9balldotcom.co.uk/Services.rar
ps you'll need to get winrar to open it,you can find that if you google it(Im not doing everything for you) lol